At Ecomm HQ PTY LTD (MindReady), we want you to feel confident in your purchase. Because all of our products are digital and instantly accessible, we provide a limited refund policy as outlined below.

1. Courses Hosted on Kajabi

We offer a 7-day conditional money-back guarantee on all courses.

• To be eligible, you must request a refund within 7 days of your purchase.

• Refunds will only be granted if you have completed less than 20% of the course content.

• If more than 20% of the course has been viewed or marked complete, refunds are not available.

2. Digital Downloads & Bonuses

Many of our courses include downloadable resources such as PDFs, templates, and cheat sheets.

• Because these files can be instantly saved to your device, they are non-refundable once accessed or downloaded.

• If you have accessed or downloaded digital materials, your refund request will not be eligible.

3. How to Request a Refund

To request a refund, please email us at [email protected] within 7 days of your purchase. Include your order details and the email address used at checkout.
Refunds will be processed to your original payment method.

4. Exceptions

We reserve the right to refuse refund requests in cases of:

• Abuse of our refund policy

• Multiple refund requests from the same customer

• Violation of our Terms of Service

5. Contact

For questions about this policy, please contact us at:
📧 [email protected]